Processing of personal data
It is important that you feel safe when shopping at store.kaissu.com. The controller of the personal data of the store.kaissu.com is Kaissu Interios OÜ. Processing of information is in compliance with European Data Protection Directive 2018 and laws of the Republic of Estonia.
In principle, Kaissu Interiors OÜ will not store your personal data, unless Kaissu Interiors OÜ is obliged by law to do so.
When you place an order or subscribe to a newsletter, Kaissu Interiors OÜ stores your personal information securely, and only the staff of Kaissu Interiors OÜ will have access to it.
You can at any time
- make a complaint to the supervisory authority
- request to access, correct or erase the information stored
- restrict or disagree with the processing of personal data
- request the transfer of data.
Please note that the level of data protection currently in place and required in non-EU countries is not in line with the level of data protection currently applied and required by the European Union. Data transfer between entities is based on a data transfer agreement or other applicable legal basis.
You can obtain more information about the personal data that Kaissu Interiors OÜ stores and processes about you by contacting Kaissu Interiors OÜ customer service. In addition, you may object to the processing of your personal data, request the correction of your personal data or withdraw your consent to such processing at any time. If you want to withdraw your consent or correct your information, please contact customer service. If you want to file a complaint about the processing of Kaissu’s personal data, you can contact the European Data Protection Board.
You can request a copy of your personal information in a structured, publicly available and machine-readable format by contacting customer service.
Kaissu Interiors OÜ is committed to comply with current rules and laws. We reserve the right to make changes, if needed, in the Terms of Use. All customers, in case they have accepted any of the following services, will be nofitied about the updates regarding our Terms of Use via email. No other information will be sent to customers without their permission.
PAYMENT
When you shop online, payment is made over a secure connection, which ensures that your payment information does not fall into the wrong hands. Maksekeskus AS acts as the service provider’s authorized processor for online banking payments. The controller of the personal data of the store.kaissu.com is Kaissu Interios OÜ.
WHAT INFORMATION DOES KAISSU INTERIORS OÜ COLLECT IN CONNECTION WITH YOUR PURCHASE?
For the purpose of e-commerce and customer satisfaction, Kaissu Interiors OÜ may collect and process the following personal information about you:
- name
- postal address
- mobile phone number
- email address
- The IP address from which the purchase is made
All information is treated as confidentia and is used only to ensure e-commerce customer satisfaction.
Kaissu Interiors OÜ collects your data automatically and the information is stored securely. The data will be stored for seven years.
We will only use the personal information to create and ship your order and to assist you with any inquiries regarding your orders.
We only use your email address to process orders and conduct customer satisfaction surveys. If you would like to receive our newsletter, you must subscribe to it separately.
We do not use your phone number for marketing purposes. We will only contact you by phone if there are any problems with your order and / or we need information for delivery.
Kaissu Interiors OÜ may only disclose your personal data to the transportation company that handles the delivery and does not sell or in any way allow third parties to access your personal data.
Personal information can be used in criminal investigations, as we report payment fraud to the police. We will disclose account information and other personal information if we deem it necessary to comply with applicable law and, for example, to combat credit card fraud.
The processing of your personal data is necessary to complete the order.
COOKIES
We want to provide you with a user-friendly website with information that interests you. That’s why we use technology to collect, process and sort information about how you use our website. We collect information through cookies. A cookie is a small text file that is stored on your computer. In practice, this means that our website will remember you if you visit our website multiple times and that we may collect statistics about how you and other visitors use our website.
We also use cookies from various partners to obtain information about which sections of our website users visit.
You can change your consent to cookies at any time. Change your consent here. You can delete cookies at any time.
Please note that there are some things on our website that you cannot use if you have denied your web browser to accept cookies.
Some of the information collected by Kaissu Interiors OÜ may be made public, but it is always done anonymously, for example by telling you how many visitors have been to our website. Our customer information is an important part of our business. We will not sell or share information to other parties unless you have given us permission to do so.