Processing of personal information

It is important that you feel safe when shopping at Kaissu Interiors OÜ is responsible for the website and the information processed on it. We comply with the European data protection directive of 2018.

Kaissu Interiors OÜ does not generally store your personal information unless Kaissu Interiors OÜ is legally required to do so.

When you place an order or subscribe to a newsletter, Kaissu Interiors OÜ securely stores your personal information, and only Kaissu Interiors OÜ units have access to the information.

You can at any time:

  • file a complaint with the supervisory authority
  • request access to, correction or deletion of your personal information
  • restrict or object to the processing of your personal information
  • request the transfer of your data, if appropriate

Please note that the level of data protection currently in use and required in countries outside the EU is not in line with the data protection level currently applied and required by the European Union. The transfer of data between Kaissu units is based on a data transfer agreement or other applicable legal basis.

You can obtain additional information about the personal information that Kaissu Interiors OÜ stores and processes about you by contacting Kaissu Interiors OÜ customer service. In addition, you can object to the processing of your personal information, request the correction of your personal information, or withdraw your consent to such processing at any time. If you wish to withdraw your consent or correct your information, please contact customer service. If you wish to file a complaint about Kaissu’s processing of personal information, you can contact the Finnish Communications Regulatory Authority.

You can request a copy of your personal information in a structured, commonly used, and machine-readable format by contacting customer service.

At Kaissu Interiors OÜ, we are committed to complying with current rules and laws. If you have accepted any of the following services, we reserve the right to send you updates regarding our terms of use, regardless of whether we have your consent. We will not send you any other information.


When you shop online, payment is made through a secure connection, which ensures that your payment information does not fall into the wrong hands. Maksekeskus AS acts as the payment intermediary for the service provider’s online bank payments. Kaissu Interiors OÜ is responsible for the website and the information processed on it.


In the name of the online store and customer satisfaction, Kaissu Interiors OÜ may collect and process the following personal information about you:

  • name
  • postal address
  • mobile phone number
  • email address
  • IP address from which the purchase is made

All information is processed as confidential information and used only to ensure customer satisfaction in the online store.

Your personal information is stored in Kaissu Interiors OÜ’s information. The information is securely stored by the service provider. The information is kept for seven years.

We only use information that we need for creating and delivering orders, as well as to assist you with any inquiries related to your orders.

We only use your email address for processing orders and for customer satisfaction surveys. If you want to receive our newsletter, you need to subscribe separately.

We do not use your phone number for marketing purposes. We will only contact you by phone if there are problems with your order and/or we need information for delivery.

Kaissu Interiors OÜ may only disclose your personal data to the shipping company responsible for delivery and does not sell or allow any third parties access to your personal data.

Your personal data may be used in criminal investigations, as we report payment fraud to the police. We disclose account information and other personal data if we believe it is necessary to comply with applicable laws and to combat credit card fraud.

Processing your personal data is necessary to complete your order.


We want to provide you with a user-friendly website with information that interests you. Therefore, we use technology to collect, process, and sort information about how our website is used. We collect data using cookies. A cookie is a small text file that is stored on your computer. In practice, this means that our website remembers you if you visit our site several times, and we can collect statistics about how you and other visitors use our website.

We also use cookies from various partners to obtain information about which sections of our website users visit.

You can change your consent to cookies at any time. Change your consent here. You can delete cookies at any time.

Please note that there are some sections on our website that you cannot use if you have disabled cookies on your web browser.

Some of the information collected by Kaissu Interiors OÜ may be made public, but this is always done anonymously, for example, by stating how many visitors our website has had. Our customer data is an important part of our business. We do not sell or share information with other parties unless you have given us permission to do so.